Thank you for visiting and shopping at www.simplywater.ie. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will displayed at checkout.
At the moment, we use a flat rate of €8 for shipping all our products.
The service that is being used to deliver orders: Fastway couriers
Visit https://www.fastway.ie/ to find out more information about shipping terms and conditions.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Simply Water ships to addresses within the Republic of Ireland, including P.O. boxes and APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has been shipped, also containing your tracking number(s). Visit Fastway couriers for parcel tracking.
Customs, Duties and Taxes
Simply Water is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Simply Water is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We usually don’t ship our products outside the Republic of Ireland. Contact us for more information about sending our products outside Ireland.